Intermittent access issues affecting Reclaim

Incident Report for Reclaim

Resolved

Cloudflare is reporting all issues have been resolved (https://www.cloudflarestatus.com/) so we are closing this incident, but will continue to monitor as needed.
Posted Nov 18, 2025 - 18:01 UTC

Monitoring

Reclaim may be available via https://app.reclaim.ai without issue.

This incident is due to an issue with our upstream provider Cloudflare, impacting much of the internet. Cloudflare is now reporting that services are coming back online and we are monitoring. Track directly at https://www.cloudflarestatus.com/
Posted Nov 18, 2025 - 16:41 UTC

Update

We are continuing to investigate this issue.
Posted Nov 18, 2025 - 16:07 UTC

Investigating

We have determined that this is related to an issue with one of our external partners. We are awaiting updates on their end and will update here once this is resolved.
Posted Nov 18, 2025 - 14:00 UTC
This incident affected: Web Interface.